About Us

At Excelpro Australia Pty Ltd, we are committed to protecting the privacy and security of the personal information of our customers. This privacy policy outlines our practices regarding the collection, use, and disclosure of personal information.

Collection of Personal Information We may collect personal information from customers in a variety of ways, including through our website, over the phone, via email, or in person. The types of personal information we may collect include:

  • Name and contact information, such as email address, phone number, and mailing address
  • Payment information, such as credit card details
  • Purchase history and preferences
  • Location information, such as postcode or city

We may also collect information through the use of cookies and other similar technologies when you visit our website.

Use of Personal Information We use personal information collected from customers for the following purposes:

  • To process orders and payments
  • To communicate with customers about orders, products, and services
  • To provide customer service and support
  • To improve our products and services
  • To provide Details of orders or customers to most local reseller in our network for sales and delivery purposes
  • To comply with legal obligations

Disclosure of Personal Information We do not sell or rent personal information to third parties. We may disclose personal information to our staff or resellers for the purpose of customer obtaining information about our product or locations where the customer can collect orders sought. We may also disclose personal information if required by law or if necessary to protect our legal rights or the safety of our customers.

Security of Personal Information We take reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification or disclosure. We implement and maintain appropriate physical, technical and organizational measures to ensure the security and confidentiality of personal information.

Access to and Correction of Personal Information Customers have the right to access and correct their personal information held by Excelpro Australia Pty Ltd. To do so, please contact us using the details provided below.

Contact Us If you have any questions or concerns about our privacy policy, please contact us at:

Excelpro Australia Pty Ltd Address: PO Box 322, Kurri Kurri NSW 2327 Email: info@excelpro,com.au Phone: 1300401080

Changes to this Privacy Policy We may update this privacy policy from time to time. The updated privacy policy will be posted on our website, and customers are encouraged to review it regularly.